GlobalX logo
GlobalX Operations ConsoleGlobalX Ops Consoleplatform.ops@roecny.com
Sandbox + staging03 active tenants04 provider blockers04 webhook retries
platform.ops@roecny.com
GO

Internal control plane

Operator and support foundation

Manage tenants, replay queues, provider callback evidence and white-label branding with the same product language as the demo workspace.

classic-blueoperationswhite-label runtime
Active tenants03Visible in the internal tenant registry
Provider blockers04Replay candidates or unresolved provider evidence items
Webhook retries04Current callback evidence items needing review or retry
Ops
Tenant, callback and branding controlsInternal operators can move between tenant delivery, callback evidence and branding posture.
Sandbox + stagingWhite-label runtime enabled
OP
Internal console now matches the same product language as tenant-facing workspaces

The control plane is denser and more operational, but it now visually belongs to the same GlobalX platform family.

Tenants

Tenant registry

White-label posture, assigned theme and operational state across active tenant workspaces.

All tenantsCallback watchWhite-label live
TenantThemeLayoutStatus
GlobalBank
classic-blue
operations
Planned
Roecny GlobalX
classic-blue
operations
Live
Showcase Merchant
royal-plum
operations
Planned
Callbacks

Evidence queue

Replay and support baseline for provider events, callback gaps and current response posture.

Needs replayAwaiting provider
SubjectEventCurrent stateAction
demo
rejected-payout
Pending Provider
Watch
demo
transaction-compliance
Pending Provider
Watch
demo
virtual-account-assigned
Pending Provider
Watch
demo
virtual-account-assigned
Received
Not Required
demo
customer-status
Missing
Awaiting Provider
Journey

Registration to approval pipeline

Cross-tenant view of customer users, onboarding applications and waiting-for-approval posture.

Tenant scopedMock/live split
TenantCustomer usersApplicationsAwaiting approvalUpstream mode
GlobalBank
00
00
00
Live-ready
Roecny GlobalX
01
01
00
Live-ready
Showcase Merchant
00
00
00
Live-ready
Blockers

Provider blockers

Current upstream issues still preventing technical closure or callback proof.

rejected-payoutRejected payout webhook evidence has not been produced yet.
watch
transaction-compliancePayout is in compliance review, but transaction-compliance callback evidence has not arrived yet.
watch
virtual-account-assignedGuided V5 customer still lacks the successful VA-assigned callback despite active USD payment ID.
watch
Roadmap

Next milestones

Near-term implementation priorities across the platform roadmap.

Tenancy and authTenant, tenant user, role and API credential model
Phase 2
Nium adapterNormalized provider layer and webhook evidence store
Phase 4
Merchant APIOpenAPI-first contract and merchant credentials
Phase 5
Logs

Request audit posture

Keep merchant-facing traffic and provider-facing traffic separated so support can trace every onboarding step.

TenantDownstreamUpstreamLatest activityMode
GlobalBank
00
00
No requests yet
Live only
Roecny GlobalX
00
00
No requests yet
Live only
Showcase Merchant
00
00
No requests yet
Live only
Branding

Branding profiles

Persisted tenant theme, domain and support metadata for white-label runtime resolution.

TenantThemeDomainSupport
GlobalBank
classic-blue
globalbank.roecny.com
support@roecny.com
Roecny GlobalX
classic-blue
demo.globalx.local
support@roecny.com
Showcase Merchant
royal-plum
showcase.globalx.local
success@globalx.example.com
API

Branding management API

Current read, write and public resolution routes used by tenant-facing white-label runtime.

Read brandingGET /v1/tenants/{tenantId}/brandingTenant admin and internal ops admin
Update brandingPUT /v1/tenants/{tenantId}/brandingPersists to file-backed store when enabled
Resolve by domainGET /v1/public/tenant-config?domain={tenantDomain}Used by runtime white-label resolution
Live provider snapshotGET /v1/tenants/{tenantId}/provider-snapshotReadthrough view of upstream provider state when enabled